I rarely leave reviews unless a place is really good or really bad. I'll start by saying Alder Creek was the 4th kennel we have tried in the area. They are by far the absolute best kennel we has used. We have two black labradors, one of which has mild separation anxiety and this kennel exceeded our expectations and our dogs came back happy and healthy. Their facility is clean and they take pride in showing it off. That is huge for me because it's always a red flag to me when a facility doesn't want to show you where your animals are staying. The entire staff was helpful, courteous and kind. We will for sure be using them in the future!
I recently moved here from Florida. Had to find a new place to kennel my kitty when I travel. I chose Aldercreek. While they charge double the amount I was paying where I lived before this is a quality kennel. My cat is well cared for. He smells good when I pick him up. I got to see the kennels where they keep him. Clean. Friendly staff. I will continue to use them and I recommend them.
These guys are consistently great. When my wife and I leave town for the weekend, we always use this place. They are very friendly and they always treat my pup like he is one of a kind.
Moving to a new town and starting over is always a little stressful, so we were thrilled to find this place! Our larger than average Aussie boy, Floyd has borded and been groomed here. The property is lovely and everyone was friendly and professional. The grooming services are stellar - our big guy has never been so soft! Thank you so much for taking such good care of our sweet guy. We will definitely be coming back!
We always keep coming back because the staff there is super nice, very willing to work with you...and if you have to cancel/have a chance of plans they are more than understanding.
I'm VERY picky about where we take our pets and I wouldn't think of taking them anywhere else!
For the last five years that we have been living in Kitsap county, we have always taken our dog here for about three 1-week stays each year. We have always been really happy with their service. However, we decided to try a new service, Fido & Flicka, closer to home, but had an awful experience.
It made me really appreciate the service that we had received at Alder Creek. We will be returning there on our next visit. I strongly recommend this kennel. They offer a great value - great service and reasonably priced. The staff is very professional and kind to the animals.
After many many local recommendations for Alder Creek I decided to leave pug-zilla there while I went on vacation.
Where they keep the beloved animals is very clean, and when I walked through the dogs didn't seem to hate it. Each kennel has a doggy door to the outside portion of their kennel. I was gone for two weeks, and I was very nervous about keeping puppers there. I actually even called during that time to make sure she was alright.
When I came to pick her up, she was happy, and she didn't seem too excited about leaving. Which means she liked it there.
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This is the only place that I will ever take my pets. I know they will be cared for and loved. The customer service is top notch and the staff excels at professionalism . My pets are always calm and smelling fresh when I pick them up. Fantastic Job Alder Creek Pet Lodge. ☺☺☺☺
I have boarded my dogs there for years and have had great experiences. The owner and staff have always gone out of their way to care for them and as my German shepherd is getting older they are customizing care around her needs. Everytime I get my dogs back they look great and are in good spirits. The kennel location is lovely with a large fenced area where each dog can play or walk around under staff supervision. My dogs always seem happy to go there.
This place is awesome!! Alder Creek came highly recommended. I am a lover of my dogs (they are my kids) and after boarding them at a different facility two years ago I vowed never to leave my dogs at a boarding place ever again. Well, the husband and I needed a vacation and had no one reliable to watch them so after constant urging from friends and coworkers I tried Alder Creek and I was nothing but over joyed about the experience. First of all Irene and her staff are excellent. I didn't drop the dogs off my husband dropped two off and my friend dropped one off the next day. They were also very accomidating to make sure all my dogs were put together. One of my dogs has extreme anxiety he's been in and out of shelters his whole life until we adopted him back in Aug 2011. Irene called me out of the blue to let me know how wonderfully he was doing and how they got him to eat. I was so elated at that point and knew that I brought my dogs to the perfect place. When I went to pick them up I was amazed about how much they knew about my dogs. They were able to give me a whole run down on their week stay and even told me that the 2 girls were so well they didn't even think the anxiety pills I left were necessary. That to me meant they spent a lot of time focusing on the dogs and making sure they truly were ok. My husband and I now changed our vow and it is to only use Alder Creek from now on! Thanks Irene and your staff for changing our attitudes, there should be more businesses like yours!
The staff were very friendly. I didn't get to see the actual area where my dog was kept. The facilities were very clean. You can pay extra for walks. We only left him here over a long weekend and didn't have any problems when we picked him up.